PRIVACY POLICY Last Updated: July 28, 2025

This Privacy Policy explains how Reiki Ripple and Flow collects, uses, and protects your personal information when you use our website [reikirippleandflow.com] and engage with our services.
1. Information We Collect When you book or receive our Distant Reiki, Life Guidance, Hypnosis, or Holistic Support Sessions, we collect personal and relevant background information directly from you. This may include:
• Contact & Demographic Data: Name, date of birth, contact number, email, address, occupation.
• Wellness & Background Information: Details about your general well-being, past experiences with energy work or personal development practices (collected to help us tailor our complementary support sessions to your individual needs and comfort).
• Technical Data: Your IP address and basic device information are collected by our website host, Carrd.
2. How We Use Your Information We use your data solely for the following purposes:
• Service Provision: To provide and manage your sessions, including scheduling, conducting, and follow-up communications (email, text, phone).
• Personalization: To understand your needs, enhance our services, and tailor your session and website experience.
• Marketing: To send you promotional emails about our services or relevant information, but only if you have explicitly opted-in to receive such communications.
3. Data Storage & Security Our website is hosted on Carrd.com, which provides secure data storage and applications. While Carrd maintains robust security, we are committed to implementing reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4. Data Sharing We do not lease, sell, or distribute your personal data to any third parties without your explicit permission, except as required by law or to facilitate our services (e.g., website hosting).
5. Your Privacy Rights You have the right to:
• Access, correct, or update your personal information.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for marketing communications at any time. To exercise these rights, please contact us at [[email protected]].
6. Cookies Our website uses cookies to enhance your Browse experience and analyze site usage. These cookies help us understand what you find helpful to improve our services. You can disable cookies through your browser settings, though this may affect website functionality.
7. Third-Party Links Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when you visit them.
8. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly. Your continued use of our services after changes are posted signifies your acceptance of the updated policy.

TERMS & CONDITIONS Last Updated: July 28, 2025

Please read these Terms & Conditions carefully before engaging with services provided by Reiki Ripple and Flow. By booking or participating in our sessions, you agree to be bound by these Terms.
1. Reiki Ripple and Flow offers Distant Reiki, Life Guidance, Hypnosis, and Holistic Support Sessions. All sessions are conducted remotely.
2. Pricing & Session Duration Each 90-minute session is priced at $150. This fee includes the session itself, along with dedicated pre- and post-session discussions to support your personal journey.
3. Payment & Booking
• Full payment for sessions is due at the time of booking.
• We accept major credit cards and debit cards via a secure online payment gateway.
• All sales are final. We do not offer refunds for services rendered.
4. Cancellation & Rescheduling Policy
• Clients must provide at least 24 hours' notice to cancel or reschedule a session without penalty.
• Cancellations or rescheduling requests made with less than 24 hours' notice may result in forfeiture of the session fee.
• No-shows will result in forfeiture of the session fee.
5. Client Responsibilities
• Clients are responsible for providing accurate and complete relevant information during intake.
• Clients are expected to be on time for scheduled sessions.
• Clients understand that their active participation and honesty are crucial for the effectiveness of the support offered in the sessions.
6. Disclaimers & Limitation of Liability
• Not Medical or Professional Advice: Our services (Distant Reiki, Life Guidance, Hypnosis, Holistic Support Sessions) are complementary in nature and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are not a substitute for professional medical, psychological, or psychiatric care, advice, diagnosis, or treatment. Always consult with a qualified healthcare professional for any health concerns or before making any decisions about your health.
• No Guaranteed Outcomes: While we strive to provide beneficial and supportive services, we cannot guarantee specific results or outcomes from our sessions. Individual experiences and results may vary based on personal circumstances and engagement.
• Personal Responsibility: Clients acknowledge and agree that they are solely responsible for their physical, mental, and emotional well-being, decisions, and actions before, during, and after engaging with our services.
• Limitation of Liability: To the fullest extent permitted by law, Reiki Ripple and Flow shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use or alteration of your transmissions or content.
7. Intellectual Property All content on our website and provided during sessions (e.g., guides, handouts, unique session structures) is the intellectual property of Reiki Ripple and Flow. You may not reproduce, distribute, or use this content without our express written permission.
8. Termination of Services We reserve the right to refuse service or terminate sessions with any client at our sole discretion, particularly if a client engages in inappropriate behavior, violates these Terms, or if we determine that the client-practitioner relationship is not productive or safe. In such cases, a prorated refund may be issued, or outstanding payments may be due.
9. Governing Law These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
10. Changes to Terms & Conditions We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
11. Contact Us If you have any questions or concerns regarding these Terms & Conditions, please contact us at [email protected].